I listen to people talk about the heartaches in their departments and often wonder who has the toughest job. Is it the administrator worried about keeping the facility going, keeping it in compliance,...
I listen to people talk about the heartaches in their departments and often wonder who has the toughest job. Is it the administrator worried about keeping the facility going, keeping it in compliance,...
I remember one of the first things I learned as a CNA was to leave personal issues at the door. I understood, we need to greet each resident with a smile. Soon I realized just how hard that really was...